This website is operated by Delia Lloyd. We are committed to protecting and preserving the privacy of our visitors when visiting our site or communicating electronically with us.
This policy sets out how we process any personal data we collect from you or that you provide to us through our website. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we collect from you when you visit this site. By visiting https://realdelia.com/ (our website) you are accepting and consenting to the practices described in this policy.
Types of information we may collect from you
We may collect, store and use the following kinds of personal information about individuals who visit and use our website:
Information you supply to us in forms.
You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact form or when you sign up to receive the newsletter or blog posts in your inbox. The personal information you give us may include your name and email address.
Information our website automatically collects about you.
With regard to each of your visits to our website we use Google Analytics to automatically collect information including the following:
- technical information, including a truncated and anonymised version of your Internet protocol (IP) address, browser type and version, operating system and platform;
- information about your visit, including what pages you visit, how long you are on the site, how you got to the site (including date and time); page response times, length of visit, what you click on, documents downloaded and download errors.
We consider Google to be a third party data processor (see below).
Cookies
Our website uses cookies to distinguish you from other users of our website. Cookies are short text files stored on a user’s device (such as a computer, tablet or phone) by a website. Cookies are used for the technical functioning of a website or for gathering statistics and they help us to provide you with a good experience when you browse our website and also allows us to improve our site.
The website is built using WordPress, which sets cookies to remember if a user has logged into the website. WordPress may also use cookies if you leave a comment on the site. Some of the plugins we use may also set cookies, such as the plugins used to display the cookie message on the website (!)
You can disable cookies on your web browser, though this may have a detrimental effect on your experience of our website.
How we may use the information we collect
We use the information in the following ways:
Information you supply to us.
We will use this information:
- to provide you with information and/or services that you request from us;
Information we automatically collect about you.
We will use this information:
- to administer our site including troubleshooting and statistical purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- security and debugging as part of our efforts to keep our site safe and secure.
This information is collected anonymously and is not linked to information that identifies you as an individual. We use Google Analytics to track this information. Find out how Google uses your data at https://support.google.com/analytics/answer/6004245.
Newsletter or Blog Posts in your Inbox
If you choose to receive our email newsletter or sign up to get blog posts in your inbox, the email address that you submit to us will be forwarded to MailChimp, which provide us with email marketing services. We consider MailChimp to be a third party data processor (see below). The email address that you submit will not be stored within this website’s own database.
Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you must obtain parental consent before signing up for our email newsletter.
While your email address remains within the MailChimp database, you will receive regular (usually monthly) newsletter-style emails from us or regular blog posts to your inbox.
Third party processors
We use the following third parties to process personal data on our behalf. These third parties are based in the United States and are committed to complying with the EU General Data Protection Regulation 2018 (GDPR) when it comes into force on 25 May 2018. They are already EU-U.S Privacy Shield compliant.
- Google (privacy policy)
- Mailchimp (privacy policy)
Disclosure of your information
Any information you provide to us will either be emailed directly to us at a Gmail account or may be stored on a secure server located in the UK. We use a trusted third party website and hosting provider (Kualo) to facilitate the running and management of this website.
We will never sell, distribute or make public any of your personal information.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
We do our best to keep your data accurate and up to date, assuming you provide us with the information we need to do so. If your data changes (for example, if you have a new email address), then you are responsible for notifying us of those changes.
Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. We will retain your information for as long as your account is active or as long as needed to provide you with our services. Unless it is prohibited by law, we will remove any personal information about you from our records at your request.
Third party links
Our site may, from time to time, contain links to and from the third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Data breaches
We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.
Data controller
The data controller of this website is: realdelia at gmail dot com.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Delia Lloyd: realdelia at gmail dot com.